BOOKING PROCEDURE
By making a reservation, you accept and agree to our cancellation and no-show policy. By making reservation, you agree to receive an offer with final price which you need to confirm by email. Then you will be asked to pay deposit. Reservation is not binding until deposit is paid. After receiving your deposit we will send you Reservation Voucher.
PAYMENT
After confirming the booking, you will be asked to pay a deposit (30% or 200 €). Upon arrival, you will be charged the amount reduced by the amount of the deposit. A deposit payment cannot be postponed on future dates of stay.
CANCELLATION
If you cancel 30 and less days before the original date of arrival or do not arrive at the first day of the stay (no show), refund of deposit cannot be made.
For cancellation more than 30 days before the original date of arrival we reserve the right to keep 50% of your deposit payment and to refund the rest 50% of your deposit payment, minus administrative fee.
DAMAGE DEPOSIT
A damage deposit of 50 € is required upon arrival,in case of damage. The method of collecting the deposit in case of damage is cash. The method of returning the deposit in case of damage is cash,on the day of check-out,if there do not exist reason to keep it.
CHECK-IN AND CHECK-OUT
Check-in is available from 13:00 to 20:00. Check-out is from 07:00 to 09:00.
In case of late check-in, please contact us in advance. The contact number will be provided on your Reservation Voucher.
NON-ARRIVAL AND EARLY DEPARTURE
Should you fail to arrive at the apartment on the scheduled arrival date, the entire booking will be cancelled, and the apartment may not be available for the remaining nights of the reservation. The deposit is non-refundable. In case of a later arrival or earlier departure than originally planned, no refund will be provided for unused accommodation.
In case of extraordinary circumstances in the country where you have to stay and before the start of the arrangement which could not have been foreseen in advance, and which can be classified as force majeure (terrorist attacks, state of emergency, pandemics, natural disasters, border closures), the client is refunded the deposit in full, less the commission costs.
If there are conditions for unconditional travel and stay, this DOES NOT apply to the guest’s own initiative.